Sunday 2021-01-03 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZGB3 TNZGB3 18 0:03:35 0:16:57 0:08:09 0:01:53 0:30:34 0:35:23 2021-01-03 13:11:36 2021-01-03 13:46:59 Monday 2021-01-04 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ4 TNZ4 70 0:42:12 0:39:40 0:16:35 0:35:54 2:14:21 2:14:21 2021-01-04 03:50:54 2021-01-04 06:05:15 TNZ7 TNZ7 34 0:20:18 4:03:24 0:10:13 0:03:52 4:37:47 0:58:54 2021-01-04 05:59:19 2021-01-04 06:58:13 TNZGB1 TNZGB1 7 0:00:00 0:00:27 0:33:08 0:00:00 0:33:35 0:48:14 2021-01-04 08:52:30 2021-01-04 09:40:44 TNZGB2 TNZGB2 2 0:00:00 0:36:14 0:05:17 0:00:00 0:41:31 0:08:34 2021-01-04 08:32:07 2021-01-04 08:40:41 TNZGB3 TNZGB3 165 0:26:19 1:58:53 0:12:58 0:03:10 2:41:20 1:16:12 2021-01-04 06:11:59 2021-01-04 07:28:11 TNZGB4 TNZGB4 28 0:06:31 0:02:29 1:50:15 0:02:10 2:01:25 7:23:24 2021-01-04 06:37:31 2021-01-04 14:00:55 TNZGB5 TNZGB5 2 0:00:00 0:00:07 0:03:31 0:00:00 0:03:38 0:03:38 2021-01-04 11:13:18 2021-01-04 11:16:56 Tuesday 2021-01-05 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ4 TNZ4 30 0:00:00 0:06:20 0:28:01 0:00:00 0:34:21 8:20:52 2021-01-05 04:38:12 2021-01-05 12:59:04 TNZ7 TNZ7 5 0:00:00 0:02:52 0:14:01 0:00:00 0:16:53 0:17:03 2021-01-05 08:24:02 2021-01-05 08:41:05 TNZGB1 TNZGB1 2 0:00:00 0:03:44 0:01:22 0:00:00 0:05:06 0:01:30 2021-01-05 10:09:12 2021-01-05 10:10:42 TNZGB3 TNZGB3 5 0:00:00 4:09:16 0:02:11 0:00:00 4:11:27 3:41:57 2021-01-05 05:48:42 2021-01-05 09:30:39 Wednesday 2021-01-06 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ5 TNZ5 3 0:00:00 0:18:45 0:00:39 0:00:00 0:19:24 0:23:52 2021-01-06 05:00:38 2021-01-06 05:24:30 Thursday 2021-01-07 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ13 TNZ13 32 0:15:53 0:04:13 0:18:59 0:11:29 0:50:34 0:50:20 2021-01-07 07:12:32 2021-01-07 08:02:52 TNZ14 TNZ14 1 0:00:00 0:00:07 0:00:00 0:00:00 0:00:07 0:00:00 2021-01-07 08:29:58 2021-01-07 08:29:58 TNZ15 TNZ15 1 0:00:00 0:00:07 0:00:00 0:00:00 0:00:07 0:00:00 2021-01-07 08:29:39 2021-01-07 08:29:39 TNZ4 TNZ4 132 1:13:14 1:08:42 0:59:09 1:10:06 4:31:11 10:00:44 2021-01-07 04:48:46 2021-01-07 14:49:30 TNZ5 TNZ5 14 0:06:12 0:08:08 0:03:18 0:08:11 0:25:49 1:45:35 2021-01-07 12:05:09 2021-01-07 13:50:44 TNZ7 TNZ7 8 0:02:03 0:02:54 0:08:09 0:00:35 0:13:41 0:13:41 2021-01-07 07:21:50 2021-01-07 07:35:31 TNZGB3 TNZGB3 2 0:00:00 3:53:42 0:00:08 0:00:00 3:53:50 1:41:21 2021-01-07 06:08:01 2021-01-07 07:49:22 TNZGB5 TNZGB5 4 0:00:01 0:00:15 0:00:01 0:08:11 0:08:28 0:08:28 2021-01-07 10:07:33 2021-01-07 10:16:01 Friday 2021-01-08 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ13 TNZ13 10 0:03:49 0:14:17 0:06:36 0:00:17 0:24:59 0:25:13 2021-01-08 06:03:16 2021-01-08 06:28:29 TNZ14 TNZ14 1 0:24:42 2:56:07 0:00:00 0:00:00 3:20:49 0:00:00 2021-01-08 05:28:21 2021-01-08 05:28:21 TNZ4 TNZ4 46 0:28:48 0:39:48 0:47:44 0:02:02 1:58:22 1:58:31 2021-01-08 06:02:08 2021-01-08 08:00:39 TNZGB1 TNZGB1 4 3:17:43 0:00:07 0:10:29 0:00:18 3:28:37 3:28:37 2021-01-08 06:23:18 2021-01-08 09:51:55 Saturday 2021-01-09 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ14 TNZ14 11 0:00:00 0:03:08 0:00:57 0:00:00 0:04:05 0:53:06 2021-01-09 07:09:36 2021-01-09 08:02:42