Sunday 2020-12-20 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ15 TNZ15 1 0:00:00 0:04:07 0:00:00 0:00:00 0:04:07 0:00:00 2020-12-20 18:37:44 2020-12-20 18:37:44 Monday 2020-12-21 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ12 TNZ12 3 0:00:06 0:01:49 0:00:21 0:00:03 0:02:19 0:02:19 2020-12-21 11:33:57 2020-12-21 11:36:16 TNZ13 TNZ13 1 0:00:00 0:01:04 0:00:00 0:00:00 0:01:04 0:00:00 2020-12-21 11:36:23 2020-12-21 11:36:23 TNZ15 TNZ15 6 0:06:03 0:00:24 0:01:23 0:00:26 0:08:16 0:06:39 2020-12-21 11:58:15 2020-12-21 12:04:54 TNZ2 TNZ2 28 0:12:13 0:54:17 0:07:47 0:02:29 1:16:46 1:19:47 2020-12-21 11:23:06 2020-12-21 12:42:53 TNZ4 TNZ4 101 0:42:11 0:40:24 0:44:38 0:12:25 2:19:38 7:26:08 2020-12-21 04:03:21 2020-12-21 11:29:29 TNZ5 TNZ5 39 0:21:17 8:14:02 0:22:13 0:31:28 9:29:00 3:38:13 2020-12-21 04:11:28 2020-12-21 07:49:41 TNZ7 TNZ7 96 0:47:31 0:48:22 1:28:44 0:11:04 3:15:41 13:47:21 2020-12-21 06:30:49 2020-12-21 20:18:10 TNZGB1 TNZGB1 258 1:27:00 1:16:24 2:23:04 0:15:09 5:21:37 8:04:00 2020-12-21 05:56:02 2020-12-21 14:00:02 TNZGB2 TNZGB2 16 0:02:08 4:22:34 0:00:51 0:00:09 4:25:42 6:00:25 2020-12-21 07:32:36 2020-12-21 13:33:01 TNZGB3 TNZGB3 220 1:22:16 0:13:04 2:07:08 0:17:00 3:59:28 3:57:34 2020-12-21 06:01:15 2020-12-21 09:58:49 TNZGB4 TNZGB4 240 2:10:26 2:46:54 2:18:59 1:44:08 9:00:27 6:51:20 2020-12-21 07:01:57 2020-12-21 13:53:17 TNZGB5 TNZGB5 146 1:22:55 0:15:07 1:00:48 1:07:29 3:46:19 4:15:01 2020-12-21 10:15:08 2020-12-21 14:30:09 Tuesday 2020-12-22 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ1 TNZ1 49 0:14:29 1:04:22 0:13:58 0:33:56 2:06:45 4:42:47 2020-12-22 06:18:51 2020-12-22 11:01:38 TNZ13 TNZ13 1 0:00:00 0:02:09 0:00:00 0:00:00 0:02:09 0:00:00 2020-12-22 12:12:58 2020-12-22 12:12:58 TNZ15 TNZ15 2 0:00:00 0:08:05 0:00:17 0:00:00 0:08:22 0:08:22 2020-12-22 09:15:31 2020-12-22 09:23:53 TNZ2 TNZ2 41 0:18:11 0:06:34 0:12:35 0:11:41 0:49:01 0:53:24 2020-12-22 07:20:49 2020-12-22 08:14:13 TNZ3 TNZ3 18 0:03:30 1:52:58 0:03:02 0:02:14 2:01:44 3:11:21 2020-12-22 07:04:05 2020-12-22 10:15:26 TNZ4 TNZ4 202 2:03:10 0:23:59 1:00:52 1:07:35 4:35:36 9:56:03 2020-12-22 04:04:10 2020-12-22 14:00:13 TNZ5 TNZ5 12 0:07:18 0:23:56 0:05:43 0:02:17 0:39:14 0:37:35 2020-12-22 10:49:04 2020-12-22 11:26:39 TNZ7 TNZ7 37 0:18:31 3:05:49 0:13:43 0:10:08 3:48:11 4:06:14 2020-12-22 07:50:56 2020-12-22 11:57:10 TNZ8 TNZ8 145 0:55:50 0:11:57 0:41:13 0:34:55 2:23:55 4:25:10 2020-12-22 06:26:13 2020-12-22 10:51:23 TNZGB2 TNZGB2 358 2:32:22 2:45:28 1:52:54 2:59:22 10:10:06 9:43:41 2020-12-22 04:16:04 2020-12-22 13:59:45 TNZGB3 TNZGB3 321 3:15:50 0:27:21 1:20:04 0:44:30 5:47:45 7:34:12 2020-12-22 05:57:25 2020-12-22 13:31:37 TNZGB4 TNZGB4 339 3:08:05 0:18:04 1:23:46 0:43:58 5:33:53 7:42:19 2020-12-22 05:47:42 2020-12-22 13:30:01 Wednesday 2020-12-23 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ5 TNZ5 21 0:09:13 0:59:30 0:06:12 0:10:27 1:25:22 7:02:19 2020-12-23 06:57:08 2020-12-23 13:59:27 TNZ7 TNZ7 167 1:12:33 2:18:00 1:21:23 0:21:56 5:13:52 5:07:29 2020-12-23 07:20:54 2020-12-23 12:28:23 TNZ8 TNZ8 55 1:05:43 0:06:26 0:24:09 0:31:56 2:08:14 2:40:04 2020-12-23 04:48:09 2020-12-23 07:28:13 TNZGB1 TNZGB1 290 2:15:33 0:12:13 1:33:27 0:17:59 4:19:12 4:36:18 2020-12-23 06:38:52 2020-12-23 11:15:10 TNZGB2 TNZGB2 261 1:43:04 0:39:00 1:10:59 0:23:08 3:56:11 3:51:32 2020-12-23 06:53:15 2020-12-23 10:44:47 TNZGB3 TNZGB3 152 0:57:19 2:07:28 0:35:26 0:33:44 4:13:57 4:28:27 2020-12-23 06:32:05 2020-12-23 11:00:32 TNZGB4 TNZGB4 80 0:42:18 1:02:22 0:13:14 0:08:15 2:06:09 1:42:59 2020-12-23 06:00:03 2020-12-23 07:43:02 TNZGB5 TNZGB5 41 0:19:38 0:04:25 0:19:59 0:08:08 0:52:10 3:21:24 2020-12-23 10:37:43 2020-12-23 13:59:07 Thursday 2020-12-24 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ5 TNZ5 28 0:05:02 0:26:26 0:08:00 0:07:02 0:46:30 0:46:30 2020-12-24 06:40:25 2020-12-24 07:26:55 TNZ9 TNZ9 2 0:00:00 0:02:42 0:00:53 0:00:00 0:03:35 0:03:35 2020-12-24 08:59:04 2020-12-24 09:02:39 Friday 2020-12-25 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Saturday 2020-12-26 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST