Sunday 2020-12-13 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Monday 2020-12-14 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ1 TNZ1 7 0:00:00 0:01:58 0:00:02 0:00:00 0:02:00 1:48:08 2020-12-14 17:42:40 2020-12-14 19:30:48 TNZ10 TNZ10 199 2:01:56 0:08:27 1:08:22 0:41:23 4:00:08 6:03:21 2020-12-14 05:48:49 2020-12-14 11:52:10 TNZ11 TNZ11 115 1:06:04 0:08:00 0:19:38 0:22:05 1:55:47 5:56:36 2020-12-14 05:25:05 2020-12-14 11:21:41 TNZ14 TNZ14 258 2:12:18 1:02:35 1:26:41 1:12:47 5:54:21 6:52:02 2020-12-14 06:08:05 2020-12-14 13:00:07 TNZ3 TNZ3 32 0:23:20 0:39:09 0:03:15 0:09:44 1:15:28 1:54:07 2020-12-14 04:12:16 2020-12-14 06:06:23 TNZ4 TNZ4 12 0:00:00 3:44:27 0:29:31 0:00:00 4:13:58 4:04:00 2020-12-14 13:20:23 2020-12-14 17:24:23 TNZ7 TNZ7 103 0:51:03 4:53:44 0:28:03 0:42:47 6:55:37 7:35:24 2020-12-14 04:42:45 2020-12-14 12:18:09 TNZ8 TNZ8 290 2:43:34 0:13:54 1:42:44 1:30:34 6:10:46 6:45:09 2020-12-14 04:59:06 2020-12-14 11:44:15 TNZ9 TNZ9 33 0:27:12 1:50:33 0:04:39 0:04:46 2:27:10 2:26:30 2020-12-14 04:46:10 2020-12-14 07:12:40 TNZGB1 TNZGB1 88 0:47:21 0:19:21 0:27:52 0:38:32 2:13:06 3:30:21 2020-12-14 10:51:36 2020-12-14 14:21:57 TNZGB2 TNZGB2 74 0:18:01 0:31:15 0:07:03 0:03:52 1:00:11 1:01:26 2020-12-14 07:50:21 2020-12-14 08:51:47 TNZGB3 TNZGB3 5 0:00:00 0:02:14 0:00:00 0:00:00 0:02:14 8:39:11 2020-12-14 05:59:08 2020-12-14 14:38:19 Tuesday 2020-12-15 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ1 TNZ1 4 0:00:00 0:00:11 0:00:20 0:00:04 0:00:35 0:00:35 2020-12-15 14:22:05 2020-12-15 14:22:40 TNZ10 TNZ10 79 0:38:38 0:03:28 0:22:58 0:10:50 1:15:54 2:12:00 2020-12-15 09:28:15 2020-12-15 11:40:15 TNZ11 TNZ11 383 3:40:40 0:59:20 1:55:49 0:46:41 7:22:30 8:06:22 2020-12-15 05:09:29 2020-12-15 13:15:51 TNZ14 TNZ14 346 2:28:55 0:57:45 1:28:26 0:58:49 5:53:55 6:53:35 2020-12-15 06:06:25 2020-12-15 13:00:00 TNZ4 TNZ4 157 1:41:16 1:02:21 0:35:50 0:29:36 3:49:03 7:37:40 2020-12-15 05:53:21 2020-12-15 13:31:01 TNZ7 TNZ7 77 0:37:35 1:00:04 0:24:19 0:57:12 2:59:10 6:59:38 2020-12-15 05:05:43 2020-12-15 12:05:21 TNZ8 TNZ8 389 3:22:08 0:44:39 2:02:03 0:57:42 7:06:32 7:38:33 2020-12-15 04:57:27 2020-12-15 12:36:00 TNZGB1 TNZGB1 79 0:33:09 0:52:21 0:39:42 2:44:53 4:50:05 7:23:53 2020-12-15 06:05:30 2020-12-15 13:29:23 TNZGB2 TNZGB2 122 0:51:08 0:34:48 0:38:53 0:19:49 2:24:38 3:12:01 2020-12-15 06:49:09 2020-12-15 10:01:10 TNZGB3 TNZGB3 213 1:51:17 0:29:05 1:10:05 0:09:36 3:40:03 4:03:14 2020-12-15 06:56:34 2020-12-15 10:59:48 Wednesday 2020-12-16 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ1 TNZ1 5 0:00:17 0:00:55 0:01:01 0:00:10 0:02:23 0:34:58 2020-12-16 06:38:16 2020-12-16 07:13:14 TNZ10 TNZ10 110 0:57:52 0:03:44 0:31:14 0:47:49 2:20:39 3:53:05 2020-12-16 07:46:03 2020-12-16 11:39:08 TNZ11 TNZ11 131 0:13:29 1:11:19 0:12:42 0:04:55 1:42:25 6:09:07 2020-12-16 05:36:14 2020-12-16 11:45:21 TNZ12 TNZ12 32 0:13:36 0:31:34 0:05:55 0:02:33 0:53:38 3:23:23 2020-12-16 08:56:58 2020-12-16 12:20:21 TNZ13 TNZ13 35 0:11:32 0:18:01 0:04:32 0:02:47 0:36:52 0:52:41 2020-12-16 08:57:56 2020-12-16 09:50:37 TNZ14 TNZ14 274 2:29:29 0:49:00 1:03:39 1:29:11 5:51:19 13:00:53 2020-12-16 06:08:23 2020-12-16 19:09:16 TNZ15 TNZ15 53 0:31:52 0:14:30 0:17:07 0:27:54 1:31:23 2:05:45 2020-12-16 11:30:05 2020-12-16 13:35:50 TNZ2 TNZ2 1 0:00:00 0:02:39 0:00:00 0:00:00 0:02:39 0:00:00 2020-12-16 16:07:07 2020-12-16 16:07:07 TNZ4 TNZ4 312 3:44:50 1:23:30 1:06:32 0:16:35 6:31:27 9:57:31 2020-12-16 04:04:24 2020-12-16 14:01:55 TNZ7 TNZ7 101 1:15:42 1:05:58 0:22:22 0:48:18 3:32:20 4:40:28 2020-12-16 08:36:12 2020-12-16 13:16:40 TNZ8 TNZ8 301 2:08:15 0:45:04 0:52:19 0:47:18 4:32:56 6:40:48 2020-12-16 05:31:04 2020-12-16 12:11:52 TNZGB1 TNZGB1 47 4:21:04 1:09:14 0:12:19 0:19:20 6:01:57 11:43:38 2020-12-16 03:39:09 2020-12-16 15:22:47 TNZGB2 TNZGB2 12 0:00:16 0:15:21 0:00:24 0:00:03 0:16:04 3:45:38 2020-12-16 07:52:15 2020-12-16 11:37:53 TNZGB3 TNZGB3 487 2:50:52 1:04:15 1:16:56 0:22:50 5:34:53 8:10:14 2020-12-16 05:49:31 2020-12-16 13:59:45 TNZGB4 TNZGB4 215 1:39:45 0:31:03 1:12:30 0:17:15 3:40:33 6:02:59 2020-12-16 08:54:02 2020-12-16 14:57:01 TNZGB5 TNZGB5 37 0:18:20 0:21:13 0:09:58 0:04:45 0:54:16 5:11:44 2020-12-16 09:56:49 2020-12-16 15:08:33 Thursday 2020-12-17 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ10 TNZ10 277 1:51:55 0:10:06 1:21:57 0:32:36 3:56:34 4:26:44 2020-12-17 08:20:21 2020-12-17 12:47:05 TNZ11 TNZ11 226 1:26:32 0:49:21 1:00:31 0:30:09 3:46:33 7:58:07 2020-12-17 05:34:27 2020-12-17 13:32:34 TNZ12 TNZ12 12 0:00:10 0:01:34 0:00:06 0:00:06 0:01:56 1:05:07 2020-12-17 07:52:33 2020-12-17 08:57:40 TNZ13 TNZ13 2 0:00:11 5:15:14 0:00:02 0:00:21 5:15:48 0:00:42 2020-12-17 08:18:19 2020-12-17 08:19:01 TNZ14 TNZ14 274 2:32:15 0:55:02 1:16:34 1:08:00 5:51:51 11:16:19 2020-12-17 06:07:45 2020-12-17 17:24:04 TNZ15 TNZ15 64 0:21:07 2:20:19 0:17:37 0:14:34 3:13:37 11:18:15 2020-12-17 04:51:10 2020-12-17 16:09:25 TNZ2 TNZ2 11 0:02:25 0:06:20 0:01:54 0:00:32 0:11:11 2:48:22 2020-12-17 04:30:22 2020-12-17 07:18:44 TNZ4 TNZ4 317 3:35:35 0:40:15 1:17:22 0:26:57 6:00:09 8:04:50 2020-12-17 05:55:23 2020-12-17 14:00:13 TNZ5 TNZ5 12 0:07:45 0:36:09 0:02:17 0:03:13 0:49:24 0:49:24 2020-12-17 07:45:56 2020-12-17 08:35:20 TNZ6 TNZ6 13 0:39:59 0:03:45 0:01:00 0:02:06 0:46:50 0:58:09 2020-12-17 09:17:12 2020-12-17 10:15:21 TNZ7 TNZ7 184 1:48:58 3:05:54 0:46:02 0:32:54 6:13:48 7:31:08 2020-12-17 06:44:30 2020-12-17 14:15:38 TNZ8 TNZ8 367 2:39:58 1:18:13 1:55:11 1:56:53 7:50:15 8:28:21 2020-12-17 05:22:32 2020-12-17 13:50:53 TNZGB1 TNZGB1 171 1:15:37 1:44:33 0:33:22 0:14:34 3:48:06 12:12:21 2020-12-17 05:11:10 2020-12-17 17:23:31 TNZGB2 TNZGB2 77 0:05:08 2:40:40 0:02:34 0:00:45 2:49:07 5:28:58 2020-12-17 06:39:39 2020-12-17 12:08:37 TNZGB3 TNZGB3 358 2:58:14 0:23:29 1:33:23 0:39:18 5:34:24 9:45:25 2020-12-17 04:15:10 2020-12-17 14:00:35 TNZGB4 TNZGB4 581 4:31:23 1:19:07 2:25:58 0:33:39 8:50:07 10:01:17 2020-12-17 03:59:11 2020-12-17 14:00:28 TNZGB5 TNZGB5 158 0:43:09 2:42:17 0:37:01 0:15:54 4:18:21 7:57:30 2020-12-17 04:11:26 2020-12-17 12:08:56 Friday 2020-12-18 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ11 TNZ11 267 2:22:22 0:33:16 1:29:29 0:45:18 5:10:25 7:19:09 2020-12-18 05:51:09 2020-12-18 13:10:18 TNZ12 TNZ12 3 0:00:40 0:00:09 0:00:30 0:00:17 0:01:36 0:01:36 2020-12-18 13:05:32 2020-12-18 13:07:08 TNZ14 TNZ14 217 2:10:45 1:14:09 0:59:16 1:26:08 5:50:18 6:49:34 2020-12-18 06:07:17 2020-12-18 12:56:51 TNZ15 TNZ15 15 0:04:52 0:01:45 0:05:47 0:14:21 0:26:45 0:26:00 2020-12-18 06:02:23 2020-12-18 06:28:23 TNZ4 TNZ4 225 2:24:21 1:40:19 0:48:46 0:23:42 5:17:08 8:05:31 2020-12-18 04:24:52 2020-12-18 12:30:23 TNZ5 TNZ5 19 0:11:42 0:10:04 0:04:53 0:13:21 0:40:00 11:42:48 2020-12-18 01:49:22 2020-12-18 13:32:10 TNZ6 TNZ6 81 0:59:06 0:37:08 0:19:05 0:17:15 2:12:34 2:12:31 2020-12-18 04:08:32 2020-12-18 06:21:03 TNZ7 TNZ7 279 2:19:50 2:44:56 1:45:07 0:41:19 7:31:12 7:48:25 2020-12-18 05:21:25 2020-12-18 13:09:50 TNZ8 TNZ8 258 2:11:06 0:44:58 1:33:02 0:26:58 4:56:04 7:22:25 2020-12-18 05:45:15 2020-12-18 13:07:40 TNZ9 TNZ9 34 0:14:37 0:00:58 0:10:57 0:01:14 0:27:46 0:27:46 2020-12-18 07:44:16 2020-12-18 08:12:02 TNZGB1 TNZGB1 239 1:41:15 2:01:06 0:56:01 1:17:45 5:56:07 10:20:42 2020-12-18 03:46:34 2020-12-18 14:07:16 TNZGB2 TNZGB2 51 0:13:39 1:10:49 0:09:26 0:02:48 1:36:42 8:04:09 2020-12-18 04:44:04 2020-12-18 12:48:13 TNZGB3 TNZGB3 498 3:39:56 0:54:30 2:08:48 0:31:47 7:15:01 9:58:19 2020-12-18 03:59:22 2020-12-18 13:57:41 TNZGB4 TNZGB4 395 3:19:19 0:53:45 1:32:29 0:46:45 6:32:18 8:37:55 2020-12-18 04:53:25 2020-12-18 13:31:20 TNZGB5 TNZGB5 34 0:00:27 0:43:19 0:03:17 0:00:11 0:47:14 9:17:44 2020-12-18 04:47:17 2020-12-18 14:05:01 Saturday 2020-12-19 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ7 TNZ7 64 0:26:31 2:08:07 0:38:45 0:09:05 3:22:28 3:30:24 2020-12-19 06:25:42 2020-12-19 09:56:06 TNZ8 TNZ8 234 1:54:41 0:41:03 1:35:02 0:36:48 4:47:34 6:02:04 2020-12-19 05:25:09 2020-12-19 11:27:13