Sunday 2020-12-06 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Monday 2020-12-07 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ1 TNZ1 5 0:00:06 0:00:39 0:00:21 0:00:23 0:01:29 0:01:09 2020-12-07 17:03:55 2020-12-07 17:05:04 TNZ10 TNZ10 54 0:23:07 0:41:16 0:13:05 1:06:07 2:23:35 3:09:31 2020-12-07 09:49:57 2020-12-07 12:59:28 TNZ11 TNZ11 112 1:02:59 0:34:55 0:25:42 1:06:16 3:09:52 5:23:09 2020-12-07 04:57:52 2020-12-07 10:21:01 TNZ5 TNZ5 3 0:00:00 0:00:48 0:00:00 0:00:00 0:00:48 0:01:42 2020-12-07 09:09:25 2020-12-07 09:11:07 TNZ6 TNZ6 2 0:00:00 0:00:40 0:00:00 0:00:00 0:00:40 0:03:39 2020-12-07 09:06:58 2020-12-07 09:10:37 TNZ7 TNZ7 84 0:42:02 0:50:08 0:22:21 1:13:15 3:07:46 3:10:38 2020-12-07 10:13:33 2020-12-07 13:24:11 TNZ8 TNZ8 277 2:43:16 0:12:11 1:13:03 1:20:05 5:28:35 6:16:39 2020-12-07 04:46:41 2020-12-07 11:03:20 TNZGB1 TNZGB1 290 1:22:46 1:49:00 0:48:37 0:13:53 4:14:16 4:26:52 2020-12-07 04:04:23 2020-12-07 08:31:15 TNZGB2 TNZGB2 189 1:52:09 0:17:37 1:12:09 0:39:03 4:00:58 4:00:58 2020-12-07 07:00:39 2020-12-07 11:01:37 TNZGB5 TNZGB5 3 0:00:00 0:00:36 0:00:00 0:00:00 0:00:36 0:53:43 2020-12-07 10:33:11 2020-12-07 11:26:54 Tuesday 2020-12-08 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ14 TNZ14 4 0:00:01 0:00:40 0:00:18 0:00:05 0:01:04 0:00:59 2020-12-08 14:50:36 2020-12-08 14:51:35 TNZ5 TNZ5 2 0:00:00 0:00:13 0:00:00 0:00:00 0:00:13 0:00:15 2020-12-08 19:05:59 2020-12-08 19:06:14 Wednesday 2020-12-09 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ10 TNZ10 26 0:14:09 0:12:05 0:08:14 0:08:45 0:43:13 0:43:11 2020-12-09 03:43:18 2020-12-09 04:26:29 TNZ11 TNZ11 210 1:51:11 0:40:22 0:55:19 0:46:24 4:13:16 5:59:18 2020-12-09 04:54:49 2020-12-09 10:54:07 TNZ13 TNZ13 431 3:43:16 0:05:44 1:49:22 0:36:40 6:15:02 8:24:19 2020-12-09 05:06:21 2020-12-09 13:30:40 TNZ14 TNZ14 328 2:30:36 2:11:12 1:20:44 0:56:42 6:59:14 7:52:59 2020-12-09 05:34:12 2020-12-09 13:27:11 TNZ15 TNZ15 2 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:01:21 2020-12-09 16:31:51 2020-12-09 16:33:12 TNZ3 TNZ3 19 0:00:00 0:11:43 0:08:37 0:06:45 0:27:05 1:41:36 2020-12-09 18:52:02 2020-12-09 20:33:38 TNZ7 TNZ7 161 1:19:17 2:49:18 0:51:59 0:57:12 5:57:46 7:38:20 2020-12-09 04:47:25 2020-12-09 12:25:45 TNZ8 TNZ8 230 2:10:37 0:42:58 1:01:22 1:14:47 5:09:44 6:12:19 2020-12-09 04:39:35 2020-12-09 10:51:54 TNZGB1 TNZGB1 109 0:43:03 2:21:44 0:29:41 0:09:59 3:44:27 3:44:27 2020-12-09 04:16:33 2020-12-09 08:01:00 TNZGB2 TNZGB2 186 1:56:30 0:17:18 1:03:37 0:38:16 3:55:41 4:00:59 2020-12-09 06:59:59 2020-12-09 11:00:58 TNZGB5 TNZGB5 49 0:33:03 0:29:55 0:08:13 0:04:16 1:15:27 3:19:24 2020-12-09 04:09:59 2020-12-09 07:29:23 Thursday 2020-12-10 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Agent1 Agent1 7 0:00:00 0:21:25 0:00:00 0:00:00 0:21:25 0:26:13 2020-12-10 15:03:27 2020-12-10 15:29:40 TNZ1 TNZ1 5 0:00:05 0:00:26 0:00:12 0:00:04 0:00:47 0:01:02 2020-12-10 17:27:57 2020-12-10 17:28:59 TNZ10 TNZ10 5 0:00:38 0:09:04 0:01:28 0:01:16 0:12:26 0:14:22 2020-12-10 21:01:22 2020-12-10 21:15:44 TNZ12 TNZ12 18 0:09:59 0:37:51 0:01:35 0:29:08 1:18:33 2:29:06 2020-12-10 05:35:04 2020-12-10 08:04:10 TNZ13 TNZ13 51 0:34:53 0:16:42 0:13:58 0:19:37 1:25:10 3:01:54 2020-12-10 05:01:29 2020-12-10 08:03:23 TNZ14 TNZ14 262 2:31:02 1:14:27 1:18:26 1:04:32 6:08:27 7:08:43 2020-12-10 06:02:35 2020-12-10 13:11:18 TNZ15 TNZ15 59 0:21:53 0:16:34 0:11:32 0:10:52 1:00:51 5:15:57 2020-12-10 07:07:06 2020-12-10 12:23:03 TNZ3 TNZ3 9 0:03:24 0:25:22 0:01:50 0:05:11 0:35:47 14:23:17 2020-12-10 03:55:36 2020-12-10 18:18:53 TNZ6 TNZ6 1 0:00:00 0:00:45 0:00:00 0:00:00 0:00:45 0:00:00 2020-12-10 20:37:16 2020-12-10 20:37:16 TNZ7 TNZ7 146 1:17:04 3:02:11 0:53:32 0:30:36 5:43:23 5:57:48 2020-12-10 07:06:06 2020-12-10 13:03:54 TNZGB1 TNZGB1 178 1:10:35 0:16:45 1:03:15 0:34:58 3:05:33 3:05:31 2020-12-10 04:03:02 2020-12-10 07:08:33 TNZGB2 TNZGB2 235 1:30:28 0:53:43 1:04:01 0:28:04 3:56:16 3:58:50 2020-12-10 07:01:40 2020-12-10 11:00:30 TNZGB3 TNZGB3 15 0:06:28 0:00:58 0:02:57 0:01:48 0:12:11 0:14:00 2020-12-10 06:54:53 2020-12-10 07:08:53 TNZGB5 TNZGB5 24 0:12:46 0:12:41 0:06:05 0:04:03 0:35:35 3:03:33 2020-12-10 04:11:45 2020-12-10 07:15:18 Friday 2020-12-11 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Freedom2 Freedom2 2 0:00:00 0:00:19 0:00:00 0:00:00 0:00:19 0:00:16 2020-12-11 06:18:26 2020-12-11 06:18:42 TNZ1 TNZ1 1 0:00:00 0:02:11 0:00:00 0:00:00 0:02:11 0:00:00 2020-12-11 04:37:36 2020-12-11 04:37:36 TNZ10 TNZ10 112 0:35:18 0:21:22 0:34:15 0:11:08 1:42:03 5:17:21 2020-12-11 06:11:25 2020-12-11 11:28:46 TNZ13 TNZ13 5 0:00:16 0:02:14 0:00:10 0:00:03 0:02:43 1:36:19 2020-12-11 04:52:49 2020-12-11 06:29:08 TNZ14 TNZ14 303 2:27:45 0:55:37 1:32:08 1:04:27 5:59:57 7:07:21 2020-12-11 06:03:25 2020-12-11 13:10:46 TNZ15 TNZ15 17 0:03:27 0:07:42 0:05:17 0:01:32 0:17:58 2:34:11 2020-12-11 09:05:04 2020-12-11 11:39:15 TNZ3 TNZ3 21 0:00:00 0:06:34 0:00:00 0:00:00 0:06:34 10:43:29 2020-12-11 04:09:11 2020-12-11 14:52:40 TNZ6 TNZ6 163 0:38:50 0:37:34 0:29:39 0:13:42 1:59:45 8:22:03 2020-12-11 03:38:23 2020-12-11 12:00:26 TNZ7 TNZ7 70 0:29:27 1:15:28 0:17:36 0:14:07 2:16:38 8:24:51 2020-12-11 04:36:13 2020-12-11 13:01:04 TNZ8 TNZ8 135 1:00:41 0:14:09 0:47:08 0:59:49 3:01:47 6:23:25 2020-12-11 05:33:04 2020-12-11 11:56:29 TNZ9 TNZ9 30 0:30:58 0:18:30 0:16:06 0:05:37 1:11:11 2:02:28 2020-12-11 04:59:55 2020-12-11 07:02:23 TNZGB2 TNZGB2 210 1:49:10 0:25:10 1:09:49 0:37:18 4:01:27 4:01:27 2020-12-11 07:03:37 2020-12-11 11:05:04 Saturday 2020-12-12 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ7 TNZ7 80 0:52:25 2:12:22 0:41:47 0:17:02 4:03:36 4:04:43 2020-12-12 05:46:25 2020-12-12 09:51:08 TNZ8 TNZ8 205 1:09:03 0:48:54 1:11:06 0:17:13 3:26:16 6:25:59 2020-12-12 04:18:10 2020-12-12 10:44:09 TNZ9 TNZ9 46 0:35:19 0:11:27 0:29:32 0:11:39 1:27:57 1:37:17 2020-12-12 04:42:30 2020-12-12 06:19:47 TNZGB3 TNZGB3 1 0:00:00 0:19:17 0:00:00 0:00:00 0:19:17 0:00:00 2020-12-12 18:06:53 2020-12-12 18:06:53