Sunday 2020-11-29 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZGB3 TNZGB3 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2020-11-29 20:34:18 2020-11-29 20:34:18 Monday 2020-11-30 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ3 TNZ3 191 1:36:38 1:10:00 0:47:48 0:26:55 4:01:21 4:01:21 2020-11-30 07:00:18 2020-11-30 11:01:39 TNZ4 TNZ4 84 0:35:32 1:02:31 0:16:58 0:57:06 2:52:07 2:52:04 2020-11-30 05:21:26 2020-11-30 08:13:30 TNZGB1 TNZGB1 159 3:49:28 0:12:18 0:45:48 1:09:48 5:57:22 7:52:52 2020-11-30 04:16:54 2020-11-30 12:09:46 TNZGB3 TNZGB3 1 0:00:00 0:00:29 0:00:00 0:00:00 0:00:29 0:00:00 2020-11-30 10:56:51 2020-11-30 10:56:51 Tuesday 2020-12-01 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Freedom1 Freedom1 6 0:01:51 0:06:51 0:01:42 0:00:57 0:11:21 0:08:22 2020-12-01 09:42:38 2020-12-01 09:51:00 Freedom2 Freedom2 2 0:00:00 0:03:44 0:00:00 0:00:00 0:03:44 0:03:33 2020-12-01 09:38:00 2020-12-01 09:41:33 TNZ3 TNZ3 206 1:57:51 0:31:17 0:56:55 0:30:25 3:56:28 3:59:36 2020-12-01 07:01:01 2020-12-01 11:00:37 TNZ4 TNZ4 113 0:56:27 2:05:37 0:22:52 0:28:16 3:53:12 3:53:08 2020-12-01 04:26:13 2020-12-01 08:19:21 TNZGB1 TNZGB1 156 3:19:12 0:09:29 0:53:29 1:36:44 5:58:54 7:52:48 2020-12-01 04:28:27 2020-12-01 12:21:15 TNZGB3 TNZGB3 82 0:46:28 1:30:36 0:26:10 0:22:01 3:05:15 3:04:57 2020-12-01 09:40:33 2020-12-01 12:45:30 Wednesday 2020-12-02 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ1 TNZ1 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2020-12-02 19:33:40 2020-12-02 19:33:40 TNZ15 TNZ15 11 0:00:01 0:00:49 0:00:19 0:00:13 0:01:22 0:01:19 2020-12-02 10:17:55 2020-12-02 10:19:14 TNZ3 TNZ3 211 2:03:10 0:23:10 0:55:47 0:37:34 3:59:41 12:30:49 2020-12-02 07:00:45 2020-12-02 19:31:34 TNZ4 TNZ4 138 0:55:45 2:09:51 0:32:53 0:32:34 4:11:03 13:57:18 2020-12-02 05:34:10 2020-12-02 19:31:28 TNZGB1 TNZGB1 155 3:13:19 0:20:20 1:03:21 1:38:46 6:15:46 7:48:48 2020-12-02 04:17:45 2020-12-02 12:06:33 TNZGB3 TNZGB3 85 0:51:33 1:28:05 0:18:58 0:45:23 3:23:59 3:23:41 2020-12-02 09:43:31 2020-12-02 13:07:12 Thursday 2020-12-03 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ1 TNZ1 41 0:23:09 0:00:33 0:17:42 0:04:06 0:45:30 0:44:13 2020-12-03 11:58:54 2020-12-03 12:43:07 TNZ4 TNZ4 6 0:09:48 0:50:04 0:00:56 0:01:25 1:02:13 0:47:24 2020-12-03 05:04:03 2020-12-03 05:51:27 TNZ6 TNZ6 21 0:03:10 0:50:19 0:02:11 0:24:38 1:20:18 15:35:19 2020-12-03 04:44:00 2020-12-03 20:19:19 TNZ7 TNZ7 12 0:08:29 0:08:25 0:02:25 0:04:08 0:23:27 0:58:50 2020-12-03 04:56:04 2020-12-03 05:54:54 TNZ8 TNZ8 1 0:00:00 0:00:11 0:00:00 0:00:00 0:00:11 0:00:00 2020-12-03 05:30:16 2020-12-03 05:30:16 TNZGB1 TNZGB1 168 0:50:03 2:05:41 0:45:25 0:19:10 4:00:19 4:07:21 2020-12-03 04:00:12 2020-12-03 08:07:33 TNZGB2 TNZGB2 205 1:36:24 0:23:56 1:19:52 0:24:31 3:44:43 4:00:11 2020-12-03 07:00:13 2020-12-03 11:00:24 Friday 2020-12-04 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ1 TNZ1 90 1:03:15 1:36:47 0:27:15 0:05:01 3:12:18 4:24:16 2020-12-04 07:29:20 2020-12-04 11:53:36 TNZ4 TNZ4 234 3:30:27 0:35:12 1:17:23 0:34:58 5:58:00 8:31:56 2020-12-04 04:59:24 2020-12-04 13:31:20 TNZ6 TNZ6 27 0:11:01 0:49:58 0:06:27 0:14:19 1:21:45 11:44:18 2020-12-04 03:32:18 2020-12-04 15:16:36 TNZ7 TNZ7 16 0:13:33 2:04:54 0:03:19 0:08:28 2:30:14 2:33:45 2020-12-04 10:55:30 2020-12-04 13:29:15 TNZ8 TNZ8 1 0:00:00 0:00:39 0:00:00 0:00:00 0:00:39 0:00:00 2020-12-04 21:51:33 2020-12-04 21:51:33 TNZGB1 TNZGB1 236 0:50:16 3:01:10 0:29:36 0:12:34 4:33:36 4:33:33 2020-12-04 04:08:37 2020-12-04 08:42:10 TNZGB2 TNZGB2 282 1:27:18 1:09:58 0:50:13 0:30:50 3:58:19 4:00:41 2020-12-04 07:00:11 2020-12-04 11:00:52 TNZGB5 TNZGB5 4 0:00:31 0:02:58 0:01:40 0:00:16 0:05:25 0:05:25 2020-12-04 08:00:35 2020-12-04 08:06:00 Saturday 2020-12-05 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST TNZ4 TNZ4 73 1:12:53 1:20:42 0:43:31 0:22:02 3:39:08 3:38:14 2020-12-05 04:16:45 2020-12-05 07:54:59 TNZ6 TNZ6 11 0:03:04 0:07:45 0:03:02 0:16:49 0:30:40 0:27:03 2020-12-05 03:45:44 2020-12-05 04:12:47 TNZ7 TNZ7 6 0:03:36 0:01:33 0:02:16 0:02:01 0:09:26 0:09:27 2020-12-05 08:40:35 2020-12-05 08:50:02 TNZ8 TNZ8 102 0:51:57 0:17:18 0:39:17 0:44:18 2:32:50 2:31:27 2020-12-05 03:44:44 2020-12-05 06:16:11