
Sunday    2020-04-12

AGENT                USER     CALLS  TALK     PAUSE    WAIT     DISPO    ACTIVE   LOGTIME  FIRST                LAST                    

Monday    2020-04-13

AGENT                USER     CALLS  TALK     PAUSE    WAIT     DISPO    ACTIVE   LOGTIME  FIRST                LAST                    

Tuesday   2020-04-14

AGENT                USER     CALLS  TALK     PAUSE    WAIT     DISPO    ACTIVE   LOGTIME  FIRST                LAST                    
agent1              agent1       60  1:19:10  5:35:27  0:10:03  0:08:42  7:13:22 10:14:47  2020-04-14 07:52:04  2020-04-14 18:06:51
agent2              agent2      245  1:49:48  3:39:35  1:00:34  0:34:48  7:04:45  8:58:11  2020-04-14 09:08:35  2020-04-14 18:06:46

Wednesday 2020-04-15

AGENT                USER     CALLS  TALK     PAUSE    WAIT     DISPO    ACTIVE   LOGTIME  FIRST                LAST                    
agent1              agent1        5  0:00:00  0:21:25  0:00:00  0:00:00  0:21:25  0:28:21  2020-04-15 18:04:14  2020-04-15 18:32:35
agent2              agent2        9  0:00:00  0:35:35  0:00:00  0:00:00  0:35:35  1:49:27  2020-04-15 17:08:36  2020-04-15 18:58:03

Thursday  2020-04-16

AGENT                USER     CALLS  TALK     PAUSE    WAIT     DISPO    ACTIVE   LOGTIME  FIRST                LAST                    
agent1              agent1       50  1:22:28  4:33:57  0:07:14  0:00:09  6:03:48 10:03:36  2020-04-16 09:08:00  2020-04-16 19:11:36
agent2              agent2       59  0:03:22  6:34:07  0:21:21  0:00:43  6:59:33 11:53:35  2020-04-16 07:50:55  2020-04-16 19:44:30

Friday    2020-04-17

AGENT                USER     CALLS  TALK     PAUSE    WAIT     DISPO    ACTIVE   LOGTIME  FIRST                LAST                    
agent1              agent1        6  0:00:00  0:05:42  0:00:00  0:00:00  0:05:42  3:25:47  2020-04-17 11:39:08  2020-04-17 15:04:55
agent2              agent2       28  0:16:35  5:07:00  0:01:44  0:00:59  5:26:18  9:04:54  2020-04-17 06:02:29  2020-04-17 15:07:23

Saturday  2020-04-18

AGENT                USER     CALLS  TALK     PAUSE    WAIT     DISPO    ACTIVE   LOGTIME  FIRST                LAST                    
agent2              agent2        1  0:00:00  0:01:52  0:00:00  0:00:00  0:01:52  0:00:00  2020-04-18 10:52:50  2020-04-18 10:52:50
